Online / Automatic Credit Card Payment
CustomerConnect gives you the power to manage your utility account and monitor your water usage. Access billing information instantly - anytime, anywhere! Register your account today to access these features:
- Apply for new services
- Check your balance
- Customize notification preferences
- Go paperless
- Landlord Information
- Make payments
- Request and track service order
- Update personal information
- View transactions
|Ways to Pay||Cost Per Payment||Online Account Required|
|Auto-pay from checking or savings account at Pay My Bill (Residential or Business)||Free||No|
|In-Person at the Customer Service department (City Hall, 250 N 5th Street) with cash, check, or money order||Free||No|
|Dropbox at local City Market and Safeway stores with check or money order||Free||No|
|Auto-pay with credit card (register online here)||$1.99||Yes|
|One-time online payment here using credit card or eCheck||$1.99||No|
|By phone with credit card or eCheck by calling (970) 255-2323||$1.99||No|
|By mail with check or money order (Mail to P.O. Box 1809 Grand Junction, Colorado 81504)||Postage||No|
|Online at your financial institution||Varies||No|
Note: Grocery store dropboxes are picked up on Thursdays.
Drive-up drop box on 5th Street in front of the Alpine Bank Building. Walk-up drop box at the South entrance of City Hall (Northeast corner of 5th Street and Rood Avenue)
When using drop boxes you need an envelope, but no postage is required. Make checks payable to the City of Grand Junction. No cash payments in drop boxes please! On-time payments in drop boxes only.
We are happy to make payment arrangements with the owner of the property. Because the owner is ultimately responsible for any unpaid utility charges, we are unable to make arrangements with a renter unless authorized by the landlord or property management company. Please call 970-244-1579.